Pariseva values the privacy of its users. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the Pariseva application, our website, or related services (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.
We collect personal and medical information from users in the following ways:
● Registration Information: When you create an account, we may collect your name, email address, phone number, and other identifying information.
● Profile Information: You may provide additional details such as your gender, date of birth, medical history, and contact information to complete your user profile.
● Payment Information: For transactions and bookings, we may collect payment details (e.g., credit card numbers, billing address) through third-party payment processors like Razorpay.
● Health Data: As part of the doctor-patient connection, you may share personal health details, medical history, prescriptions, diagnoses, and other relevant medical information for consultations and advice.
● Device Information: We may collect information about the device you use to access our services, such as your device type, operating system, and IP address.
● Usage Data: We may collect data about how you interact with our services, including session durations, actions taken, and interactions within the app.
● Messages and Calls: If you communicate with healthcare providers or other users through the app, we may collect and store such communications for the purposes of providing services and improving user experience.
We use the information we collect for the following purposes:
● Provide Services: To create and manage your account, connect you with healthcare providers, and facilitate consultations, appointments, and payments.
● Medical Purposes: To deliver healthcare services, manage prescriptions, provide advice, and facilitate communication between you and healthcare professionals.
● Payment Processing: To process payments and handle billing for consultations and services.
● Improve Our Services: To analyze usage patterns, enhance features, fix bugs, and provide a better user experience.
● Communication: To communicate with you about appointments, updates, and services related to your account.
● Compliance: To comply with legal obligations, including medical regulations and data protection laws.
We may share your personal and medical information in the following circumstances:
● With Healthcare Providers: We share your medical data with healthcare providers for the purpose of offering medical advice, consultations, and treatment.
● With Third-Party Service Providers: We may share your information with service providers who assist us in running the app, such as payment processors, cloud storage, and communication services.
● For Legal and Security Purposes: We may share your information if required to do so by law or if necessary to protect our rights, the safety of others, or to comply with legal processes.
● With Your Consent: We may share your information with third parties when you give explicit consent.
We implement technical and organizational measures to protect your personal and medical information from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
You can access and update your account information through the app or website. You may update your profile, medical data, and preferences at any time.
You can delete your account by contacting us directly. Upon account deletion, we will retain certain information as required by law or for legitimate business purposes.
We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law.
You can opt-out of promotional communications by clicking the unsubscribe link in emails or by adjusting your communication preferences in your account settings.
We use cookies and similar technologies to enhance your experience with the app and track user behavior. You can manage cookie preferences through your device settings.
Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information.
Your personal information may be transferred to and stored on servers located outside your country of residence. By using our services, you consent to the transfer of your data to such locations, which may have different data protection laws than those in your country.
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the app or via email. The updated policy will be effective immediately upon posting. Please review this Privacy Policy periodically for any updates.
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Pariseva Support
Email: rajubiswaspp@gmail.com
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No: 04/108, Amman Koil Street, Thelliyur, Agaram, Porur, Chennai, Tamil Nadu 600026.